Terms of service
These terms govern access to TravelHub and its Flight Ops module, software tools for travel professionals.
1. Publisher and scope
TravelHub is provided under the Rankup brand in Tunisia. Contact: contact@e-travel.pro. These terms apply to the platform, its demonstration and Flight Ops, the first module for professional flight information and operational coordination.
2. What the service does
You can organize dated flight records, travelers, groups, incidents and tasks. Flight information comes from third parties when configured and licensed. Information may be delayed, inaccurate, incomplete or unavailable; verify consequential decisions through appropriate sources. The service does not sell or change tickets, book travel, automatically rebook, insure travelers or give compensation or legal advice.
3. Accounts and appropriate use
Use accurate business details, protect credentials and invite only authorized colleagues. You are responsible for the lawful collection and use of traveler information, appropriate access and human review of communications. Do not upload passport, card or unnecessary sensitive data. Do not abuse the service, bypass quotas or extract licensed data outside permitted use.
4. Subscription
The planned Flight Ops Starter subscription is EUR 49 per month and covers 50 dated flight occurrences per billing period and up to three users, including pending invitations. Several travelers may share one occurrence; archiving does not restore used allowance. Commercial purchases are not currently open. When purchases through Paddle are enabled after account approval and the required checks, Paddle.com will act as our authorized reseller and merchant of record, handling the order, payment and applicable taxes. The applicable Paddle buyer terms, final total and renewal conditions will be shown before payment. No automatically billed free trial is offered.
5. Cancellation and refunds
When subscriptions are available, use the billing area or the management link on your receipt to manage renewal and cancellation. Contact contact@e-travel.pro if you need help. Cancellation stops the next renewal and normally preserves access until the end of the paid period, subject to payment and subscription status. It does not automatically refund an earlier charge. Refund requests follow our refund policy, the buyer terms accepted with the order and mandatory legal rights.
6. Availability and responsibility
Flight information may be delayed, incomplete or unavailable. No fixed refresh frequency or uninterrupted availability is promised. Your team remains responsible for checking important information and making operational, supplier and traveler-communication decisions. Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded.
7. Personal information and account closure
Our privacy policy explains how account and workspace information is used. Contact contact@e-travel.pro to request access, export, correction or account closure. We may verify your identity and authority over the organization before handling a request. Information required for legal, security or payment obligations may need to be retained.
8. Updates and contact
The date on this page identifies the current terms. Changes apply from the stated effective date, with notice of material changes where required. For product questions or a concern about these terms, contact contact@e-travel.pro.